Important Patient Notice  

Reports of supply chain problems at the diagnostics company Roche, the major provider of swabs and reagents to the Lighthouse labs, has led to serious concerns for further delays in the processing of COVID-19 tests and to patient care, as capacity to complete lab analysis of blood samples and storage capacity will be impacted. 

This has impacted the hospitals in Bournemouth and Poole.  Hopefully the issue will be resolved shortly but in the mean time we have been instructed to pull back our routine appointments for  blood tests. 

Patients who attend the surgery are advised to wear face masks or face coverings - the exceptions to this would be children under the age of 11, those with disabilities or those with breathing difficulties or who are travelling with someone who relies on lip reading.                                  

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We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patients' needs at the forefront of everything, from checking surgery times to letting us know what you think of us.